K-Chat is your go-to AI powered chatbot that combines AI customer service and AI personal shopper all rolled into one! By integrating directly with your Shopify store, K-Chat pulls in product inventory, order details, and website content like FAQs and policies. This means it can:

• Keep customers happy by instantly answer customer queries 24/7
• Grow sales by helping shoppers find the perfect products for their needs
• Hand over to a person for the human touch
• Get your time back by letting AI automate customer queries

With K-Chat, you’ll save time, lower customer support costs, and make shopping effortless for your customers.

K-Chat’s AI Personal Shopper isn’t just about improving the customer experience, it’s a powerful tool for driving business growth and reducing costs. By acting as a dedicated, always-on sales assistant, it delivers measurable value for your store:

• Smart product search: it understands natural language like “What blue dresses do you have in size 12?”
• Personalised recommendations: it helps shoppers find items they’ll love using best in class AI
• Real-time accuracy: it only shows products in stock, preventing customer disappointment
• Remembers your customers: surprising and delighting them by picking up the conversation where they left off
• A peek into your customers’ minds: monthly reports with topics and themes for you to tweak your content or products to meet more customer needs

K-Chat turns browsers into buyers and ensures every interaction leaves a positive impression.

Absolutely! When K-Chat can’t resolve a query, it asks for the customer’s email and sends it to your team. This ensures you can follow up with every potential lead and keep the conversation going.

K-Chat’s AI Personal Shopper is like having a dedicated, expert sales assistant on your site 24/7. It doesn’t just assist, it transforms the shopping experience by acting more like a human personal shopper through advanced ML algorithms that:

• Guide customers to the products they need with precision and ease.
• Provide personalised, data-driven recommendations tailored to each shopper’s preferences and behaviours, ensuring they see the best products for their needs.
• Suggest complementary items to maximise upsell and cross-sell opportunities.
• Resolve questions instantly, from sizing to shipping, without delays or confusion.

Using state-of-the-art AI, K-Chat analyses customer queries, preferences, and store data to suggest the most relevant and appealing products. This personalised approach mimics the intuition of a human assistant, keeping customers engaged and driving more sales.

Studies show that 80% of shoppers leave after an unsuccessful search. With K-Chat, your customers will always find exactly what they’re looking for, boosting their satisfaction, loyalty, and your bottom line.

Traditional search bars can’t keep up with customer expectations, they often fail to understand natural language or show accurate results. K-Chat fixes that by:

• Understanding queries like, “Show me vegan skincare under £30.”
• Only displaying products that are in stock.
• Suggesting next best alternatives if something isn’t available.

This reduces frustration, keeps customers engaged, and drives sales.

Unlike general-purpose chatbots, K-Chat is tailor-made for Shopify and gets to know your store automatically. It doesn’t just chat, it understands your business. By accessing your store’s data, it provides precise answers about your products, orders, and policies.

• Reduce customer service costs: By resolving up to 85% of queries instantly, K-Chat frees up your team to focus on high-value tasks while cutting support costs significantly.
• Boost average order value (AOV): K-Chat uses advanced AI algorithms to suggest the most relevant products and complementary items, increasing upsell and cross-sell opportunities.
• Prevent missed sales: Guiding customers to exactly what they need ensures they can complete their purchases, even when they come in with complex queries or specific needs.
• Understand unmet customer needs: K-Chat captures insights into what customers are searching for, highlighting gaps in inventory or new trends to inform your future product strategy.
• Improve loyalty and retention: With fast, tailored support, your customers will keep coming back, knowing your store offers a seamless shopping experience.

Studies show that 80% of shoppers leave after an unsuccessful search. With K-Chat, your customers always find what they’re looking for, resulting in happier shoppers, fewer abandoned carts, and a healthier bottom line.

Setting up K-Chat is simple. Book a call, and we’ll handle the rest, from setup to testing your AI chatbot and helping you deploy it. We will do this all for FREE! 

Whether it’s integrating K-Chat into your Shopify store or customising it to match your brand, we take care of the details so you can focus on running your business.

K-Chat is trained using data pulled directly from your Shopify store, including product inventory, order details, website FAQs, and policies like shipping and returns. Whether your store has a few products or thousands of SKUs, K-Chat efficiently processes your data to deliver accurate and personalised responses.

You can also upload additional documents, such as sizing guides or customer service manuals, to enhance its responses.

It is very secure as we are ISO27001 accredited which signifies we have the highest security standards.  Your data is stored in the UK and we are fully GDPR compliant.  The ChatGPT models we use are hosted by Azure in the EU (Sweden) and they do not store your data or use your data to train their models with.  

K-Chat secures your data using best in class industry-standard encryption, with AES-256 for stored data and HTTPS with TLS v1.3 for data in transit. These technologies are trusted by banks and government agencies.

K-Chat offers a free trial so you can explore its features before committing. Paid plans start at just £50 per month. Usage is priced at 1p per message for FAQs and small talk, and 40p for more complex queries like product searches and order tracking.

This covers approximately 150 conversations per month, at an average cost of just £0.33 per conversation which is about 70% cheaper than other AI chatbots. 

We do the set-up for FREE, no strings attached!

K-Chat is designed to be cost-effective by recognising that not all messages are equal. Instead of a flat rate, usage is priced based on the complexity of the query. It is 1p per message for FAQs and small talk, and 40p for more complex tasks like product searches or order tracking.

For £50 per month, you get a fully automated customer service solution that automates up to 85% of queries, covering up to 150 conversations at an average cost of just £0.33 per conversation. 

By comparison, Tidio’s Lyro AI Plan requires both a Starter Plan (£24.07 per month, 29 EUR) and a Lyro AI Chatbot Plan (£32.37 per month, 39 EUR), totalling £56.44 for 50 AI conversations. This averages £1.13 per conversation.

K-Chat is 70% cheaper, delivering high value at a low cost while boosting sales and saving time.

We’re confident you’ll love your AI chatbot built with K-Chat, which is why we offer a 30-day money-back guarantee. If you’re not completely satisfied after your first month, you can cancel and get a full refund, just email support@kortical.com and we will be happy to help you.